I am not exactly what you would call tech savvy.

While I enjoy using my phone and my iPad, and I have an almost heroin-like addiction to social media, I am well aware of my shortcomings. When our IT department asks me simple questions, I tend to stare back with childlike incomprehension.

That’s actually unfair to children, who seem to emerge from the womb already knowing how to reset the WiFi.

I have been frustrated for days by a problem with Facebook on my phone. I couldn’t save or share pictures without taking a screenshot. I also couldn’t zoom in on a photo to see details that my bifocal-era eyes were missing. It’s been happening for weeks while I grumbled and huffed.

I finally decided yesterday to look up the problem. As always happens in these situations, the problem was me.

In seeking help, I found that I just needed to update the app. I really should have seen this coming. It was the easiest, most obvious fix and should have been the first thing I checked weeks ago.

What’s embarrassing is that this isn’t the first time. It’s not even the first time this year.

Years ago, I spent more than six months unable to share links to my own work from our own app before accidentally discovering that an update fixed the problem.

Apparently I am capable of learning. I am just not capable of remembering.

Instead, I default to wallowing in my frustration rather than asking for help or finding the easy fix within my grasp. I want to fume at the idea that someone or something else created the problem.

Sometimes that happens. Of course it does.

But it’s not always happening the way we think.

Don’t we all do this?

We shout at the driver ahead of us for being slow instead of realizing they might be lost — or maybe they need to update their GPS app. We brood about Steve in accounting ignoring that email — except maybe he didn’t get it.

And we decide what is right or wrong about a news story without acknowledging that the issue is often far larger and more complicated than the headline we scrolled past on that wonky social media app.

It’s the same on all sides of the sticky wad of facts and half-truths and entire fiction that make up news and politics. It is left and right, Washington and Harrisburg, AI and data centers, education and industry.

Before we react to the story, railing about what doesn’t make sense, we need to make sure the problem isn’t our understanding of it.

That’s why we need to check for the update.

No, not an actual update. OK, maybe sometimes an actual update, but more often, we just need to take a beat and think.

Could just clicking and reading make it all come into focus? Could considering the source and getting some opposing information fix the bug? Could the problem be that we have reached a conclusion before we gathered enough facts to support it?

But there is a certain comfort in believing the solution rests with someone else. If the problem belongs to Facebook, Facebook has to fix it. If the problem belongs to me, I have to do something about it.

We all need to be open to the simple but unavoidable truth that the bug in the system might be us.