About
On March 16, 2020, Peoples was acquired by Essential Utilities, Inc. Peoples joins Aqua as part of the Essential family of companies.
Peoples is the largest natural gas distribution company in Pennsylvania, providing reliable, low cost natural gas service to approximately 740,000 customers in Western Pennsylvania, West Virginia, and Kentucky. Today, Peoples continues to grow by investing in our infrastructure. We are extending pipelines and bringing natural gas to areas where it was previously unavailable. But we're more than just an energy company. We are also re-establishing ourselves as a committed community partner by supporting innovation, infrastructure, the environment, and the people who live and work in this region.
With that in mind, "Making Your Life Better" is not just a slogan. It is the aspiration of our company, the goal that we work toward every day. Whether you are a residential or commercial customer, we strive to go “above and beyond” at every opportunity.
We provide friendly and knowledgeable customer service, whether you have questions about service in your home or your business.
We offer universal services and customer assistance programs for our customers and neighbors who need help with heating bills.
We're working on a multi-million dollar upgrade to our gas infrastructure, so that we can reduce our carbon footprint, create more local jobs, keep our customers and communities safe, and make a long-term impact on our region’s vitality.
We regularly partner with organizations in our communities, supporting programs from youth sports to the big leagues, all while encouraging our own employees to make a difference.
Whether it's lower gas bills, exceptional customer service, contributions to your community, increased regional development, or cleaner air, we want you to know that these things matter to us. Because we live here, too. From the industrial age to the technology era, Peoples has been an integral part of the fabric that makes up this region, and we hope to keep it that way. By supporting our four pillars—home, business, environment, and community—we’re working to move the region forward. We're working to make your life better.